This privacy policy sets out how Hide And Harmony uses and protects any information that you give Hide And Harmony when you visit their website and/or agree to purchase from them.
Hide And Harmony is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.
Hide And Harmony may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you adhere to these changes.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.
1.1 Information Collected
We may collect the following information:
Name
Contact information including email address, phone number
Shipping & billing address
Demographic information such as postcode, preferences and interests, if required
Other information relevant to customer surveys and/or offers
Password
Payment information (securely processed by payment gateways)
Order details
Any additional information you voluntarily provide
When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser, device, approx location, and operating system.
Cookies and similar technologies
2.1 What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping. Process and deliver your orders
Create and manage your account, provide and improve customer support
Communication - Send order updates via email/SMS, updates on deliveries, tracking etc
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Improve website performance and personalization
Prevent fraud and enhance security
Display recently viewed or recommended products
Comply with legal requirements
We do not sell or rent your personal data.
3.1 Consent
By providing your mobile number or email, you consent to receiving sms, whatsapp messages, email and call from Hide & Harmony pertaining to but not limited to,
Order updates
Delivery notifications
Account alerts
Marketing messages (you may unsubscribe anytime)
Even if your number is registered under DND, order-related communication may still be sent as permitted by law.
4.1 Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
5.1 External Links
Our site may contain:
Videos
Images
Articles
Social media embeds
Third-party links
These sites may collect their own data. We are not responsible for their privacy practices.
6.1 How We Protect Your Information
We use industry-standard security practices, including:
SSL encryption
Secure payment processing
Encrypted storage where applicable
Firewalls & access controls
Regular security audits
However, no online platform is 100% secure, and we encourage strong passwords and safe browsing.
7.1 Changes To Terms Of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of this policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to this policy acceptance of those changes.
8.1 Contact Us
Earthen Homes is a registered business under Hide and Harmony.
Merchant Legal Entity Name : Hide and Harmony.
Registered Address : Door No 1-9/2, Site No 280, Padavinangady, Devinagara 575008 Konchady, Karnataka 575008.
Email : care@earthenhomess.com
Phone : +91 87927 87772